Shipping policy

Processing Time: Orders typically take 3–7 days to fulfill before shipping.

Estimated Shipping Times:

  • USA: 3–4 business days

  • Europe: 6–8 business days

  • Australia: 2–14 business days

  • Japan: 4–8 business days

  • International: 10–20 business days

Customs and Taxes: International orders may incur customs and tax fees. These charges vary by country and are your responsibility. Please check with your local customs office for more information.

Order Issues: If your order hasn't arrived, please:

  • Confirm your shipping address in the confirmation email.

  • Check with your local post office.

  • Check if the package was delivered to a neighbor.

If issues persist, contact us at hello@maydila.com with your order number. Note that if the address provided was incorrect, shipping costs for a replacement order will be your responsibility.